Workplace Support and Services

 

Tailored training programs written and developed to meet

individuals and corporate needs.

 

 

 

Conflict Resolution

Conflict is a natural part of life when two or more people come together.  The effective resolution of conflicts is much less natural.  This program will offer many tools to equip the participant deal better with conflicts.  Unfortunately there is no magic bullet to resolve conflicts so the more tools in the bag the better to help reduce the potentially harmful effects of conflict.

 

Emotional Intelligence

In a recent research article about hiring senior managers almost 90% of all job ads required as an essential criteria “superior people skills”.  Experience and the research also show that those managers with strong people skills are better managers.  Emotional Intelligence has been identified in many forms as far back as Aristotle but brought to our attention in more recent years as a necessary component of being a good manager.  Using current research and appropriate testing managers will learn both what it is and how to develop it.

 

Fit for the Future - Preparing for Change

Change is ever present.  When change is either unexpected or forced there will be both emotional and psychological effects that will need to be addressed.  The research suggest that over 80% of corporate change fails not-with-standing the enormous amounts of money devoted to establishing the plans and strategies for the change.  The main reason is that “organisations don’t change, people do – or don’t as the case may be” (Dr. Carol Kinsey Goman).  All organisational change must have a clear and active strategy to deal with the people aspect of change or prepare to fail.  This program will focus on the emotional and psychological aspects of change and the strategies to ensure success.

 

Influencing Skills for Managers

Significant research shows us what techniques of influencing others works or doesn’t work.  It is important for all staff who need to influence others to better understand the approaches to use in a variety of settings.  In the book by Robert Cialdini, The Psychology of Influence he presents us with the latest research and practical techniques to ensure our influencing of others is more likely to be successful.  The six universal Principles of Persuasion are presented with both examples and skills practice. Video Here

 

Leadership On the Go

This is a unique opportunity to help people leaders solve the leadership issues which are keeping them awake at night. Facilitated by an experienced Leadership facilitator, this unstructured session allows participants to explore their leadership issues, brainstorm ideas and work through their own issues. Participants should come prepared with an open mind and some questions to explore.

 

Leading and Managing Effectively

This four day educational program will equip managers at all levels with the required skills to better lead their colleagues.  Ten to twelve topics are covered in the program with a high level of practical learning and application a features of the four days.  Managers will be expected to complete a project between the first two days and the return two days.

 

Masterclass Executive Development

Executive teams are most effective when they provide clear direction and strategy for the organisation.  Many do this well some much less so.  It is important that the Executive team understand their individual and collective roles in guiding the organisation.  This program is personalised and customised for the specific needs of the Executive team.  Initial data gathering will inform the content to ensure the most effective use of the session.

 

One-on-one Senior Executive Support

It is not surprising that the saying ‘it is lonely at the top’ is more true today than ever before.  Senior managers often have to deal with very complex and demanding issues with little or no support to turn to.  Many struggle in silence and often feel burnt out by the relentless pace of the workplace.  Many managers have benefited from one-on-one support so they can hear their own thinking about matters.  This support is highly confidential.  It is often off-site but can be in the managers own office – whatever works the best.  The support person has over 40 year’s corporate experience, psychologically trained and skilled in the art of gentle support so that the manager can be supported at their own pace.

 

Organisational coaching

High performance athletes would not consider working towards being the best without a coach.  High performing manager’s also need to consider coaching to assist them become and remain at the top of their ‘game’.  Organisational coaching and executive coaching focuses on the managers specific needs, helps to identify the blockages to them becoming an outstanding manager, and to build the skills necessary to stay at the top.  Coaching is high individualised and specific to the managers needs.  Our coaches have in excess of 20 years experience in working in the corporate setting with proven and up-to-date research supporting their interventions.

 

Psychology of Change

Ever wonder what goes on in the mind of a person, even yourself, when confronted with change? It may not surprise you that most of us are resistant, to some degree, to changes we did not ask for nor agree with.  By understanding the psychology of change we may be better able to introduce change in a manner that will have greater acceptance and success.   Video Here

 

Team development for Senior Executives

High performing teams don’t happen by accident.  The executive team is perhaps the most important in being able to demonstrate to the organisation both the importance of team cohesion and how to do it.  This program will focus on the elements of High Performing Teams and through data collection identifies those areas which will need improvement.

 

The Psychology of Change

This program is designed for General Managers and Senior Leaders. If you dont understand the psychology of what you and your staff are experiencing during a major change, then you won't be able to lead them through it. If your organisation is going through an amalgamation, major techological change, cultural change, or any change that is creating angst amongst your staff, then this program which is customised to your needs will assist a smooth transition.